Elements and Performance Criteria
- Address information needs of the community and householders
- Monitor and observe potential environmental health hazards or risks in the community and household as part of work role
- Discuss any issues of concern with community members and householders to determine information needs, and level of support required
- Discuss any difficulties or obstacles that may exist which has prevented the householder/ community member from being able to address issues of concern
- Provide information and support
- Provide information and support to community members as required or requested in accordance with identified job role, and worker's roles and responsibilities
- Report any problems, difficulties or obstacles that are outside of area of responsibility or expertise in accordance with organisational policy and procedures